We appreciate and value your opinion.
At BVHC we strive to meet the needs of our patients with care and dignity. Our promise is to provide you and your family with the best care possible in a compassionate environment. If at any time you don’t feel like we’ve delivered on this promise, please let a staff member know. We can’t fix what we aren’t aware of.
We welcome your feedback on our facility, staff, and services, acknowledging that your insights help us to be the best we can be. Patients also have the right to file a formal grievance at any time. To do so, you may request a Patient Grievance Form from any staff member or ask to speak with the Director of Quality. You will receive a timely response, and you will never face discrimination or retaliation for raising a concern.
Please reach out to June Onorato, Director of Quality, to request a patient feedback survey or to discuss your thoughts with her directly. June can be reached by calling (802) 222-0660 option 4 and is in the office Monday through Thursday, 7am to 5pm.